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FAQ

  • How can I get the quotation of my products?

    Please provide me the specifications including size, weight, style, color, packing method, minimum qty and so on. We will make a quotation within 24 hours for you.
  • What is your quality standard ?

    We are only using Eco friendly materials to produce your order. Our products has passed SGS, Sedex and all the top industry standard. We are in and do 100% quality inspection on all our products .
  • How long does it take to manufacture once an order has been placed?

    For our best seller and back-in-stock line, we can ship in 5 to 15 days. For customer-specific items with logo or packing, it normally takes 30-40 days, depending on the overall order quantity and type of product.
  • What is your payment method and term?

    TT payment is common. We also accept PayPal for sample orders of less than 100 US dollars .
    For bulk orders our customers use TT payment .
    For smaller orders of less than $1,000 we require full payment before production .
    For bulk, we will accept a 30% deposit, with the balance to be paid before shipping (for air or courier shipment), or pay against bill of loading (for sea container shipment).
  • Packaging available?

    PVC bag+ carton, roll packing, compressed bale, vacuum bale, gift box, etc. Normally as customer’s request, please send email for more information.
  • Can you offer private label with our own brand logo?

    Yes, we can customize your own logo and packing according to your requirement. We have extensive selections of style for your options. please check with our sales rep for more details.
  • Can you accept OEM or ODM ?

    OEM and ODM are welcome. We have professional design team to assist you to turn your ideas into reality.OEM and ODM are welcome.
    1. We have professional design team to assist you to turn your ideas into reality.
    2. Each month we have R & D meeting to collect the latest new design idea and trend for our customers to choose , so that to make sure our unique design help our customer to win the fierce competitive market.
    3. For OEM customer’s new design is available as well. We will abide by the basic business rules and protect the customer's brand and design. Customers will cooperate with us without any worries.

    RUIKASI HOME DESIGN--Small
  • Do you provide free samples?

    Yes, we can provide free sample for you to check our quality. The freight cost is at your cost. Once you become our regular customers, we will be making special development  free of charge.
  • What is your main product?

    Our main products include Duvet Cover Sets, Bed Sheets, Mattress Protectors, Comforters, Coverlets, Inserts ,Flannel Blankets, Faux Fur Blankets, Raschel Blankets, Kids Series and Cushion, etc.
  • How can we help you?

    We are manufacturer with more than 16 years of experiences in home textiles. We located in Wuxi,China, the hometexile center for warm home dec. we have our own factory and showroom.
    Please watch our video instruction so you would have an briefly idea on what we do and can do for you.
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  • How about your price?

    We provide the factory price, at the same time we offer assistance in all aspects of marketing, such as logo creation, package design, and social media strategies.
  • How about the after-sale service?

    Any problem, solutions will be given within 3 working days. Customer satisfaction is our Mission & Vision.
  • What is Ruikasi

    With over 17 years in the textile industry, Ruikasi is one of China's largest textile manufactures and provides its customers with top quality services and products.

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